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(323) 940-8888
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Free standard shipping on orders over $49
(U.S. only, Wine Product Excluded)
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Proposition 65 warnings advise of exposures to chemicals that may contribute to an individual's overall lifetime risk of cancer or risk of birth defects or other reproductive harm. If a warning is placed on a product label or posted or distributed at a workplace, a business, or in rental housing, the business issuing the warning is aware or believes that it is exposing individuals to one or more listed chemicals.
Equipped with a 1500W energy-gathering heating system. It generates powerful steam in just 30 seconds, penetrating ingredients deeply and preserving their natural authentic taste.
Intelligent touch control panel comes with multiple preset recipes. It supports 24-hour preset timer and automatic keep warm function, letting you schedule cooking easily.
The inner container and steaming trays are made of food-grade 304 stainless steel. High temperature and corrosion resistant for safe and healthy meals.
10L generous capacity with flexible stacked layers. You can steam on the upper tier and cook on the lower tier at the same time, preparing full family meals efficiently.
Specially designed separate drip tray isolates condensed water and residual soup. It prevents water dripping onto food, keeping ingredients fresh and avoiding mixed flavors.
Built-in multiple dry-burn safety protections. It triggers an alarm and automatically cuts off power once water is insufficient. No constant supervision required for worry-free cooking.
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