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Wing Hop Fung 永合豐
- We Bring Chinatown to You -
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  • 2023 Spring Tea Pre-Sale
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    • Home
    • Returns & Exchanges

    Returns & Exchanges

    Your satisfaction is our top priority. However, in the event that you need to return an item for exchange, please do so within 30 days from the date your order is placed.

    Please keep in mind of our policies below if you need to return an item for exchange:

    No refunds. Wine & Spirits, loose tea and clearance items are ALL final sale. With the exception of those items, exchanges are allowed within 30 days from the date your order is placed on unopened/unused items. You must include your order form or packing slip with the order number when you send us your item for an exchange.

    Gift items may be exchanged at the value of its lowest selling price. 

    Buyers are responsible for all shipping costs unless the mistake was made by us.  

    Our digital images are created to represent our items in the most accurate manner. There may be a slight difference in colors depending on the settings of your monitor.

    Please contact our customer service for all inquiries relating to online orders.

    For in-store purchases, please contact the store manager.

    Thank you for visiting our website. 


    Return for Exchange

    Please kindly email us and let us know the reason for the exchange. Our email is web@winghopfung.com

    Return your item to:

    winghopfung.com
    ATTN: Customer Service
    10052 Garvey Ave
    El Monte, CA 91733

    Once we receive your item, we will create a custom order for the exchange. You will receive an invoice for the new shipping label of the exchanged item, unless the mistake was made by us. Once the payment is processed, your exchanged item will be shipped. 


    Received an Incorrect, Damaged, or Defective Item

    Please accept our sincere apologies if you received an incorrect, damaged, or defective item. Please email us right away, and we will send you a replacement as soon as possible.

    All shipping costs are non-refundable unless the mistake was made by us. 

    Customer Service:
    web@winghopfung.com
    Monday – Friday, 10 am – 5 pm PT

    Great Spring-Picked Green Teas

    Great Spring-Picked Green Teas

    The “spring-picked” green tea harvest typically beginning in mid-March before April 4th, is sometimes called first flush, and is made up of the first leaf buds to sprout after the winter season. 

    Read more...

    What’s Chinese About Michelle Yeoh

    What’s Chinese about Michelle Yeoh?

    Michelle, The beautiful Chinese actress, and winner of “Best Actress” at the 2023 Academy Awards. Normally her diet is vegetables, grains, curry noodles, no red meat, and, of course, Chinese tea. While doing an interview with the reporter, She first poured tea for the reporter, which is standard Chinese good manners.

    Read more...

    Springtime Power Boost

    Springtime Super-Charge
    Toning our digestion is a great way to brighten energy and mood and ease into seasonal changes. It all happens at once: Digestion starts in the mouth. Thoroughly chewing foods sends a message to the brain to release digestive enzymes in the stomach.

    Read more...

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