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Free standard shipping on orders over $49
(U.S. only, Wine Product Excluded)
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Proposition 65 warnings advise of exposures to chemicals that may contribute to an individual's overall lifetime risk of cancer or risk of birth defects or other reproductive harm. If a warning is placed on a product label or posted or distributed at a workplace, a business, or in rental housing, the business issuing the warning is aware or believes that it is exposing individuals to one or more listed chemicals.
1. Material & Craftsmanship
Rock Slab Panel: Natural white rock slab (approx. 1.2cm thick) with matte marble texture, scratch-resistant finish. Center features a finely carved “Tea” character (available in hollow/embossed versions, shown here in hollow).
Water Collection Layer: Integrated white PP resin tray with hidden reservoir (capacity ~800ml) and anti-slip striped texture.
Drainage System: Golden rotary valve with detachable silicone hose for easy drainage (accessories include ×1 water scraper, ×1 silicone hose).
2. Functional Details
Dual Drainage Holes: Two circular inlets with sloped channels for fast water flow, preventing buildup.
Anti-Slip Design: Tea area with raised textured dots for stability; inset corner pads prevent tilting.
Easy Maintenance: Rock slab resists stains and discoloration; rinses clean with water.
Aesthetic Appeal: White rock slab complements traditional, modern, and wabi-sabi spaces; hollow “Tea” character casts elegant light-and-shadow effects.
Practical Innovation: Detachable tray with direct hose drainage improves cleaning efficiency by up to 60% compared to traditional wooden trays.
Rock Slab Feature: Natural stone patterns vary slightly, a natural characteristic and not a defect.
Accessories: Hose can connect to household drains; if using a bucket, container must be self-provided.
Tea Set Not Included: Teapot and cups shown are for display only. Package includes: rock tea tray body + silicone hose + water scraper.
Compatibility: Best used with teapots up to 15cm in diameter.
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