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Free standard shipping on orders over $49
(U.S. only, Wine Product Excluded)
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Proposition 65 warnings advise of exposures to chemicals that may contribute to an individual's overall lifetime risk of cancer or risk of birth defects or other reproductive harm. If a warning is placed on a product label or posted or distributed at a workplace, a business, or in rental housing, the business issuing the warning is aware or believes that it is exposing individuals to one or more listed chemicals.
360° circular heating base delivers all-round uniform heat. Ingredients boil fully without sticking or burning the bottom even after long simmering.
9.5-hour long preset timer plus 8-hour auto heat retention. Pre-set cooking in advance and enjoy warm nutritious soup anytime.
1800ml large capacity for 2 to 3 people; matched with a 500ml independent water-separated stew pot to preserve original fresh flavor of ingredients.
Sunken double-lid design ensures balanced indirect heating. Ingredients turn soft and fully cooked without raw centers, locking nutrients inside effectively.
The kettle body is made of food-grade high borosilicate glass, safe for direct food contact, and avoids mixing flavors between different ingredients.
Equipped with 16 preset cooking functions and 4 stewing modes, perfect for herbal tea, sweet desserts, nourishing soups and medicinal food to meet all daily health care demands.


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