Mon-Fri, 9am-5pm
(323) 940-8888
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Free standard shipping on orders over $49
(U.S. only, Wine Product Excluded)
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Proposition 65 warnings advise of exposures to chemicals that may contribute to an individual's overall lifetime risk of cancer or risk of birth defects or other reproductive harm. If a warning is placed on a product label or posted or distributed at a workplace, a business, or in rental housing, the business issuing the warning is aware or believes that it is exposing individuals to one or more listed chemicals.
Ancient Tree Black Tea is a unique type of tea often derived from naturally growing ancient tea trees. These trees typically thrive in mountainous, forested, or uncultivated areas and have not been subjected to artificial cultivation or pesticide treatment. Due to their distinct growing environment, Ancient Tree Black Tea often possesses different flavor characteristics compared to traditional black tea. During harvesting, only the youngest tea buds and leaves are typically selected, and the processing methods may be simpler to preserve the tea's natural qualities.
The uniqueness of Ancient Tree Black Tea lies in its flavor profile and nutritional value. Because ancient tea trees grow in natural environments, the tea may exhibit more pronounced floral or fruity notes while retaining some of the ancient tea tree's natural essence. Additionally, Ancient Tree Black Tea may contain higher levels of natural nutrients such as antioxidants and vitamins, contributing to overall health maintenance.
However, Ancient Tree Black Tea is also prized for its rarity due to its special growing conditions and harvesting practices. The locations where ancient tea trees grow are often inaccessible, and the harvesting process may be more intricate, making Ancient Tree Black Tea relatively rare compared to traditional black tea. Therefore, Ancient Tree Black Tea not only offers a unique tasting experience but also serves as a precious collector's item representing the beauty of nature.
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