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Free standard shipping on orders over $49
(U.S. only, Wine Product Excluded)
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Proposition 65 warnings advise of exposures to chemicals that may contribute to an individual's overall lifetime risk of cancer or risk of birth defects or other reproductive harm. If a warning is placed on a product label or posted or distributed at a workplace, a business, or in rental housing, the business issuing the warning is aware or believes that it is exposing individuals to one or more listed chemicals.
Pu-Erh is a fermented, digestive tea. The “raw” Pu-Erh is similar in taste and health properties to green tea. Dark Pu-Erh is aged longer than raw Pu-Erh and has a stronger distinctive ripe, earthy, semi-sweet flavor. It has been used to improve digestion and circulation and contains a natural statin known to help reduce harmful cholesterol and improve weight loss.
Menghai Tea Factory was formally established in 1940 by a group of over 90 tea professionals with origins from all over China. It is possibly the oldest specialized tea factory in Yunnan Province. Because of this, it has a solid reputation that is well respected by Pu-erh tea enthusiasts. It is located in Menghai county of Xishuangbanna prefecture, which is renowned for being one of the birthplaces of Chinese tea culture. They were one of the first two tea factories (along with the Kunming Tea Factory) to come up with the 'wodui' method of ripening Pu-Erh tea in 1973, and have a series of recipes that are undisputed as some of the finest ripened Pu-erh teas available.
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